Cancellations
You can cancel your plan anytime by contacting us at support@fonazo.ai. Your service will remain active until the end of your current billing cycle.
Refunds
Refunds are provided only for qualified cases — such as being charged in error, duplicate payments, or the service not working as described and our team being unable to resolve it.
Usage-based charges (e.g., call minutes or credits already consumed) are non-refundable.
Refund Timeline
Once approved, refunds are processed within 7 business days. The time to reflect in your account depends on your bank or payment provider.
Contact
For any cancellation or refund requests, reach us at:
Email: support@fonazo.ai