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Analytics

Turn every conversation into intelligence.

Track what customers want, how your agents perform, and where to improve, all from the conversations your business already handles.

Live · Sep 1–30
Total Calls
3,18024%
Resolution
94%6%
Avg Call Time
1:5816%
Qualified Leads
64237%
Call Volume620 peak · 10 Sep
Sep 1Sep 8Sep 15Sep 22Sep 30
Call Outcomes
3,180Total Calls
Appointment Booked42%Enquiry Handled27%Support Resolved18%Not Qualified8%Voicemail5%
01

Conversation Intelligence

Understand what customers are saying, what they need, and the patterns emerging across every conversation your business handles.

“book appointment”“pricing question”“technical support”“cancel order”
02

Intent & Demand Insights

Identify customer intent, discover demand trends, and uncover the opportunities hidden inside the conversations your business already handles.

Top Intent Categories
Book Appointment42%
Product Enquiry27%
Customer Support18%
Pricing & Plans8%
Other5%
03

Performance Monitoring

Monitor performance across every call and track how each of your voice agents is handling customer conversations.

Agent PerformanceCallsResolution
SSales Agent1,24096%
SSupport Agent86091%
EEnquiry Agent62092%
BBooking Agent46088%
04

Actionable Insights

Turn conversation data into clear insights that help you improve customer experiences, workflows and outcomes.

Ready to see it in action?

Unlock the full potential of your conversations.